Shipping & Delivery Policy

At PetPetLife, we aim to deliver your order quickly and securely, so you can enjoy your special gifts without delay.

UK Delivery

Standard Delivery: 2–4 business days.
Free UK Shipping on all orders over £40.
Orders under £40 will be charged at checkout based on weight and delivery method.
Need it sooner? Upgrade to Fast Delivery (Next Business Day) for an additional charge, available at checkout
For certain UK regions (including the Channel Islands, Isle of Man, Scottish Highlands & Islands, Northern Ireland), additional shipping costs may apply. Customers in these areas will be responsible for any extra postage fees, which will be displayed at checkout.

International Delivery

We ship worldwide, with rates calculated at checkout.
Delivery times vary depending on destination and courier service.

🌍 Duties & Taxes:
For international orders, please note that any import duties, customs fees, or local taxes are the responsibility of the customer. PetPetLife cannot control or predict these charges.

Order Processing

Orders are typically dispatched within 1–2 business days.
You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delivery Issues

If your order is delayed or arrives damaged, please contact us at support@petpetlifestore.com within 7 days of receipt. We will do our best to resolve the issue promptly.