Privacy Policy

This Privacy Policy describes how PetPetLife (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from [www.yourstore.com
] (“Site”).

1. Information We Collect

We may collect the following types of information when you use our Site:

Personal details: such as your name, email address, billing and shipping address, and phone number.

Payment information: processed securely via third-party providers (e.g. Stripe, PayPal). We do not store your payment card details.

Order information: details of products purchased and transaction history.

Technical data: such as your IP address, browser type, device, and cookies to improve site performance.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.

Communicate with you regarding your purchases, returns, or support enquiries.

Send marketing emails or newsletters (only if you have opted in).

Improve our products, services, and website experience.

Comply with legal and tax obligations.

3. Sharing Your Information

We respect your privacy. We only share your personal information with trusted third parties where necessary:

Payment providers to process your transactions securely.

Delivery partners to ship your orders.

Service providers (e.g. Shopify, analytics tools) to operate and improve our Site.

We do not sell or rent your personal data to third parties.

4. Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but this may affect site functionality.

5. Data Retention

We will retain your personal information only for as long as necessary to provide our services and comply with legal obligations (e.g. tax reporting).

6. Your Rights

Under UK and EU data protection laws, you have the right to:

Access the personal data we hold about you.

Request corrections or updates.

Request deletion of your data (“right to be forgotten”).

Withdraw consent for marketing communications at any time.

If you wish to exercise these rights, please contact us at: [Insert your email address].

7. Security

We take appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal, or regulatory requirements. Updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
support@petpetlifestore.com